Unit chairs and unit teams invest a lot of time in creating their CloudDeakin unit sites. A great deal of thought goes into planning a unit and making decisions about learning resources, assessment, best ways to relay information, weekly activities and topics. However, one of the frequently overlooked considerations is: how do you greet students? Students’ first impressions about a unit and the lecturer can impact on engagement and their learning experience. An introductory video provides a human face to a unit and personalises your teaching. This is especially important for completely online units.