FAQ – EchoSystem

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How do I link an Echo Recording in CloudDeakin?

The recommended process to link an Echo Recording in CloudDeakin is to use the Add Existing Activities button (under Resources) and choose EchoSystem from the list of Additional Applications. Please refer to the Echo Recordings Guide for detailed information.

I can’t upload my Echo Recording. Where’s the upload button?

If the upload button is missing then Java is most likely either disabled or not installed on your computer.

  1. Open Firefox and go to the Java test page to find out if Java is working on your computer.
  2. In Firefox, go to Tools > Add-ons > Plugins.
  3. Click on the Java (TM) Platform plugin .
  4. Click on the Enable button (if the button says Disable, Java is already enabled).

I’m having an issue with the Echo Recording venue. Who should I contact?

Please contact the IT Service Desk on x888 if you have any issues within the venue. They can provide phone support or Zoom Recorders to capture your lecture.

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