FAQ – CloudDeakin

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Blocking mixed content

Browsers such as Google Chrome, Mozilla Firefox and Internet Edge are now actively blocking mixed content – content from unsecured sites. This may result in a blank screen or an error message such as “Your browser has failed to load this video. Please click here to view it in DeakinAir.” while viewing content within CloudDeakin.

To allow mixed content within CloudDeakin you may have to actively choose to allow blocked content. To do this please follow the instructions below

Mozilla Firefox

  1. Click on the lock icon in the address bar.
  2. Click the arrow on the Control Center.
  3. Click on Disable protection for now.

Google Chrome

A small icon of a shield will appear on the right side of the address bar if the page you are viewing contains unsecure content.

Mixed Content Firefox

  1. Click on the shield.
  2. Select Load Unsafe Script.

Internet Edge

A Popup will appear at the bottom of the page that says Only secure content is displayed if the page you are viewing contains unsecure content.

Mixed Content Firefox

  1. Click Show all content.

How can I enrol my teaching staff in my CloudDeakin site as Lecturers, Marking Tutors or Tutors?

If you have the Unit Chair role in the site, you will be able to enrol teaching staff.

  1. Click on More and select Classlist.
  2. Click on Add Participants and select Add an existing user .
  3. In the Search For field, enter the staff name and hit enter on your keyboard.
  4. From the results, select the check box next to the staff name.
  5. Under the Role drop-down list, select the role you wish the staff to have.
  6. Click Enrol Selected Users .

Note : If a user has been enrolled as UC-I, Unit Chairs cannot find them under Classlist.

Can I view my CloudDeakin site in Student View?

You need to impersonate the Demo Student. Please refer to Classlist guide for instructions.

I can’t view PDF’s in Mozilla Firefox

You can view PDF’s in Mozilla, but by default this is not enabled. To enable this, please follow these steps:

  1. At the top of the Firefox window, click on the Tools button and then select Options.
  2. Select the Applications panel.
  3. Find Portable Document Format (PDF) in the list and click on it to select it.
  4. Click on the drop-down arrow in the Action column for the above entry and select Use Adobe Acrobat in Firefox.
    Firefox options

I encounter error when embedding YouTube video in CloudDeakin.

Return to your YouTube video, click on Share and then Embed tab. Tick the Use old embed code box. Copy the code and paste in your html page.

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