“Echo Live Streaming supports a blended distance-learning experience” – Echo360
Live Streaming enables students to login on their own computers or mobile devices*, and watch a presentation as it occurs. Students can contribute to the on-campus/in-theatre discussions via a chat feature. The live presentation is recorded, and all students & staff within your Unit (both on-campus, off-campus etc.) can later view the recording. In addition, the text chat log is kept and can be reviewed by teaching staff after the event.
Possible uses for LiveStream include the broadcast of events such as graduations, conferences, guest speaker sessions and resources for alumni. Users need a Deakin University login to view Live Streaming. If users do not have a Deakin University login, alternative access can be arranged.
Important Note: Live Streaming is a new technology, and successful participation in the LiveStream may not occur 100% of the time. Factors affecting Live Streaming include: equipment failures; Deakin computer network congestion; issues relating to the participant’s Internet connection; and issues related to the participant’s computer/laptop/mobile device type and browser/plug-in configuration. Best practice is to attempt to login to the LiveStream early (up to 15 minutes before) and contact IT support if you encounter issues.
With Live Streaming enabled, you will give your class as usual: using the lectern computer, laptop, document camera or other lecture theatre input devices; and answer student questions or lead discussions.
As an Echo Presenter, you are granted new capabilities within EchoSystem:
Note: Live Stream can be enabled in all Echo equipped venues.
The Student view and Presenter view of a LiveStream are different.
The Student view includes video, audio, chat, and presence (list of participants).
The Presenter view does not include audio or a watchable version of the video, only a small thumbnail-sized window is viewable so you can see that the video-stream is working. It is designed for lecturers speaking at the lectern who wish to self-monitor the session chat.
Important Note: Do not enter the LiveStream in Student view at the lectern desktop computer. This could cause undesirable audio and video feedback loop. This will affect remote users and will in turn, ruin the session recording.
Figure 1: LiveStream presenter view
The Presenter view consists of these applications:
Figure 2: LiveStream presenter applications
Staff who require the Presenter view must be enrolled in your unit’s Echo section as an Instructor. Check with the CloudDeakin support team. Please note that the system will only allow one person at a time to be logged in with the Presenter view.
Staff and Students will both access EchoCenter in the same way; although, as discussed, depending on roles within Echo, what they see will be different. When a Live Streaming request is received, it will be enabled by the CloudDeakin team.
Figure 3: Accessing presenter view within the EchoCentre
If in Presenter view you should see Monitoring and Capture Control buttons, along with the other Apps listed on the right side of the screen. If you are not seeing the Monitoring and Capture Control buttons on your screen, you are not configured as or are not Instructor for this section or someone else has already logged in with Presenter view.
The image below shows the default Presenter view of a LiveStream. The chat window occupies the main portion of the window. Presenter tools appear to the right.
Figure 4: LiveStream presenter view
The Apps buttons shown will include:
At the bottom of the screen the Presenter Tools toolbar contains:
Important Note: Never login to the LiveStream using the lectern desktop computer. If you have not been shown how to do this properly, you could cause an audio feedback loop. Students will stop being able to hear you, and in addition affect the recording. Audio feedback will also start to be heard in the lecture theatre.
iPad users: Currently, iPad users will need to install a Flash-enabled browser (such as Puffin) and login via a “Live Streaming URL”. This URL is different to the EchoCentre. If you are unsure, check how to make this available on your site with your local CloudDeakin support team. The LiveStream URL/link changes with each session and needs to be updated manually before each session. Configuration changes by IT teams should enable iPads the ability to login via the EchoCenter soon.
Participants in the Live Stream have access to a text chat feature. The chat logs will be attached to the recording for viewing later by teaching staff through the EchoCenter. So, you may wish to view or moderate the chat during the session or review it shortly after the event.
With Live Streaming comes new communication opportunities. Teaching staff may like to take questions with minimal disruption to the flow of the class, cloud (online) students are able to participate, perhaps for the first time in an on-campus session and be as up-to-date with information as their on-campus counterparts. On-campus students who cannot make the class in-person for whatever reason, can login and still view or participate remotely.
We recommend that presenters bring a laptop to the session. Place the laptop next to you at the lectern. Reduce the screen resolution or increase text-size if required. Ensure the laptop is muted (all sound switched off). If possible in the room, you may wish to connect the laptop to the second projector so the chat window is visible. If you do this, remember to re-select the main presentation screen. Echo includes the last selected device at the lectern panel in the LiveStream and recording. Access the LiveStream via the EchoCenter in your unit site. Enter the session using the Presenter view.
Have other teaching staff or colleagues available to login to the Live Streaming session. This can be done in-theatre or remotely. These staff can monitor the chat and respond to questions. The Moderator may also alert the lecturer to a specific question in the chat via an agreed to method (e.g. Skype, email, hand in the air). If accessing the session remotely, the moderator will need the Student view to hear audio and see a watchable version of the video.
Have a student in the classroom login and monitor the Live Streaming session. The student can alert you to a specific question in the chat via an agreed to method (e.g. Skype, email, hand in the air).
There is no obligation to monitor the chat. However, if noone is going to be doing so it is worth making sure students know. You may want to set a few ground-rules on how they interact with each other. Teaching staff can request access to chat logs.
You can control the LiveStream of your class the same way you would control an Ad Hoc recording of a class.
In most cases, your primary use of the capture control feature of a LiveStream will be to pause and resume. However, you can also stop the LiveStream early or extend it if required (as long as no future recordings in the room will be affected).
Pausing a LiveStream may be useful for excluding short breaks in the class, or for taking time to set up an activity that may not need to be captured or streamed. However, the end time/duration of the scheduled class remains the same, so pausing for these is not necessary.
If you do decide to pause the LiveStream, keep the following in mind:
The pause/resume/extend functionality is accessed through the capture device’s web interface, the same way Ad Hoc recordings are accessed and manipulated. Follow these steps (screen-shots of this process will appear below the instructions):
Figure 5: Capture Control within LiveStream presenter view
Students need a link to the relevant EchoCenter to access the Live Streaming. If you are unsure what this is, or how to add one please contact your local CloudDeakin support team. As previously mentioned, a Live Stream URL is needed for iPad users to join the session (plus a Flash supported browser like Dolphin or Puffin). If you need this added to your site, please contact support teams. Again, the Live Stream URL is different for each session, so needs to be updated manually.
Students should know (you can remind them) to arrive early for the LiveStream. They can enter a pre-session chat area 15 minutes prior to the session and check their computer or mobile device will work correctly. A computer with a reliable broadband connection is a must. Remind students to limit other Internet activity whilst viewing the LiveStream.
Please use Echo Booking Form to make booking. Once enabled, the central team will confirm and alert your local support team, so they can assist in preparations.
It is strongly recommended that you discuss your Live Streaming plans with local support teams. There are many tricks and traps (largely discussed in this document) that support teams would like to go over with you before you move ahead.
No, nothing changes in this respect. The standard links to the EchoCenter or individual class will be used. If you want a copy of the chat log to review, you can request it (soon to be available via the EchoCenter).
* Mobile device warning: Do not rely on access via your mobile device. In LiveStream tests, desktop computers and laptops are much more reliable. Your mobile device may require the LiveStream URL (a different method of entering the LiveStream to the EchoCenter) which may not always be available. Teaching staff should contact CloudDeakin support teams to discuss mobile device access for staff and students.